Team inbox

Client requests, as tickets you can close.

Everything the editor routed to you lands in one place, with the client's message attached, a status you can move, and two ways to finish it.

No credit card, cancel anytime.

Benefits

Why the queue is worth having.

  • One place for every request

    Not scattered across email threads and text messages. Every escalated ask is a ticket against the site it came from.

  • Approve and publish in one click

    If the request is a content change you agree with, make it and ship it without leaving the ticket.

  • Turn code work into a pull request

    A request that needs code becomes a branch and a draft pull request, ready for you to finish.

  • Your team, not just you

    Teammates carry their own roles and see the same queue, so whoever picks it up has the full context.

How it works

From request to closed.

  1. 01

    A client sends a request

    It arrives with their original wording, against the site it came from.

  2. 02

    You triage it

    Each ticket carries a status you can move as you work through the queue.

  3. 03

    You finish it

    Approve and publish for a content change, or open a draft pull request for work that needs code.

  4. 04

    It stays on the record

    The ticket and its outcome remain against the site.

Use cases

What this actually looks like.

  • The Monday morning queue

    Everything four clients asked for over the weekend, in one list, in their own words.

    Example

    Three content tweaks you approve and publish in about a minute, and one new page that becomes a real piece of billable work.

  • Handing work to a teammate

    The queue is shared, so whoever picks up a ticket has the client's message in front of them.

  • Quoting for extra work

    An out-of-scope request is a brief you can price, and the client already wrote it.

  • Keeping a history

    The ticket is the record of what was asked and what was done about it.

Pricing

One plan, priced per website.

Everything included. $39 a month for 5 sites, then $10 each.

50% off for 12 months

with code BREW50 for the first 20 customers (11 left)

Monthly

$39/mo

Billed monthly.

Websites
5 included
Extra sites
+$10 each/mo
  • Chat edits with schema-validated publish
  • Multi-page, blog and multilingual sites
  • One-click revert and version history
  • SEO-sensitive field warnings
  • Teammates and a shared team inbox
  • Email and Slack escalations
  • Guards policy for field permissions
  • Staged drafts and audit trail
Start for $0

Yearly

Save 33%
$26/mo

Billed $312 yearly. Save 33%.

Websites
5 included
Extra sites
+$10 each/mo
  • Chat edits with schema-validated publish
  • Multi-page, blog and multilingual sites
  • One-click revert and version history
  • SEO-sensitive field warnings
  • Teammates and a shared team inbox
  • Email and Slack escalations
  • Guards policy for field permissions
  • Staged drafts and audit trail
Start for $0

FAQ

Team inbox, answered.

Your team. Clients see their own conversation with the editor and the sites you granted them, never your queue.

Stop being the person who updates the phone number.

Give your client the keys to the content. Keep the keys to the code.

Prefer to talk first? Book a 30-minute call